Shipping policy

Last updated: 4 November 2026

inMart (inmart.com.au) is operated by inMart Pty Ltd (ABN 37 633 198 893).

Where we ship

We currently ship within Australia only.

Shipping costs

Free standard shipping Australia-wide on all orders. There's no minimum spend and no shipping fee at checkout.

Delivery times

Orders ship from our Australian suppliers. Delivery usually takes an estimated 3 to 8 business days, depending on where you live. Regional and remote areas can take longer.

Delivery times are estimates, not guarantees. Carrier delays can happen, especially during sale periods and the Christmas rush.

Tracking

Once your order is dispatched, we'll email you a shipping confirmation with a tracking number. If you order more than one item, they may arrive in separate parcels from different suppliers, at no extra cost to you.

Delivery problems

Please check your shipping address at checkout. If you spot a mistake, email us straight away and we'll do our best to fix it before dispatch.

If your tracking hasn't updated for 5 business days, or your parcel shows as delivered but you can't find it, email us at info@inmart.com.au and we'll investigate with the carrier.

If a parcel is lost in transit, we'll send a replacement or give you a full refund.

Questions

Email info@inmart.com.au and we'll get back to you within 1 to 2 business days.